Returns & Exchanges

At Home • Design, we want you to be completely satisfied with your purchase. If your new decor doesn't perfectly fit your space, you can return eligible items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return and provide a reason for the request.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all tags, manuals, and protective inserts are included to prevent damage during transit.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing